Frequently Asked Questions

What is ShotRanger?
ShotRanger is a liquor delivery service accessible online via www.shotranger.com that allows you to order premium liquor brands and have it conveniently delivered to your home, office, or any address.

What kind of liquor is available on Shotranger?
We carry a wide selection of beer, wine and champagne and a large selection of spirits including whisky, gin, rum, tequila, vodka, brandy, cognac, soju, liqueur, etc.

Do you carry mixers?
Yes, we do! Available mixers are tonic water, club soda, ginger ale, Coca-Cola, and Sprite..they are addons.

What areas do you cover?
For on-demand delivery, we cover the following cities:

General Santos City and Nearby Municipalities within Region 12


For standard shipping, we cover the Philippines nationwide through our courier partners.


What if I am outside the on-demand delivery area but I want my order in less than 1-2 days?
We will deliver it as soon as possible.

How fast do you deliver?
If you select on-demand delivery, we strive to be at your location within or before 90 minutes barring any unforeseen difficulties such as a heavy downpour, accidents, calamities or other extreme situations involving our riders.

For standard shipping outside General Santos City, we outsource our logistics and you should receive your order within 7-15 days. Once your order has been picked up by our courier, you should receive a corresponding tracking number which you can enter on the courier’s website to check on the status of your package.


Are you open 24/7?
We are open every day! Your orders will be processed and delivered according to the following schedule:

Monday to Sunday - 9:00 AM to 12:00 MN

So what happens if I order outside your operating hours?
You are always free to place an order even outside our operating hours but we will start processing it once we resume operations.

For orders that involve standard shipping within General Santos City or Nationwide, you are free to order anytime and your order will be processed within the shipping time frame given.

What are your delivery fees?
For orders within General Santos City, the delivery fee is ?50 for on-demand / same day delivery and ?49 for next day delivery.

For provincial orders, the delivery fee will depend on the weight of the package and the delivery address based on the rate of our courier partners. You will find the delivery fee for your order upon checkout.

We offer FREE delivery for orders worth ?2,000 and above within General Santos City!

Is there a minimum amount for my order?
Yes. Minimum order for General Santos is one bottle or 1 box on beers before shipping fees.

What does "lowest price online" mean?
We closely monitor online pricing of other similar websites on an ongoing basis. While we exert best effort to maintain lowest online prices for specific products with the badge, we cannot guarantee that it will be updated real time. Due to the nature of online pricing that can change at any moment, our promise is that it is the lowest price online at the time of our last monitoring. If any pricing is inconsistent with our claim.
What mode of payment do you accept?
We accept cash on delivery, credit or debit cards, GCash, and PayMaya.

Can I send an order to another person as a gift?
This is possible as long as the order is pre-paid and the recipient is informed that he/she will receive something from Shotrangers. This option is not possible for cash on delivery.

You may also choose to send a note on a gift card. Please leave the message on the note section when you check out and we would be happy to send your order with a greeting.

What if I encounter a payment or ordering issue on your website?
If you receive a confirmation email, then we received your order and will process it accordingly.


Do you deliver to pickup points?
We only deliver to fixed addresses. We do not meet up in pickup points. If we determine that your address is a pickup point, Shotrangers has the right to cancel the order.

Do you give bulk discounts?
We give discounts for a minimum order of ?50,000. Our prices are already cheaper than convenience stores and generally at par with liquor stores so we only give bulk discounts for a minimum order of ?50,000.

I am looking for a specific bottle that you don’t have on the website. Who can I contact?
We do take special orders for rare/hard to find bottles or anything else you may have in mind that we don’t currently list on the website.

What happens if I want to return an item?
All sales on shotrangers are final. You must inspect the items upon receiving them from our rider and once received in good condition, the sale is considered final.